Privacy Policy

Privacy Policy for Shriza Groups Pvt. Ltd.

Effective Date: 15/08/2025

Shriza Groups Pvt. Ltd. ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shriza.com/ and purchase electronics products or services from us.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, password.
• Order Information: Billing address, shipping address, purchase details.
• Payment Information: Payment details processed securely via third-party payment gateways (we do not store card details).
• Technical Information: IP address, browser type, device information, cookies, and website usage data.
• Customer Support Data: Emails, chat messages, or call records.

2. How We Use Your Information

• Process and deliver your electronics orders
• Send order confirmations and shipping updates
• Provide warranty and after-sales support
• Improve our website and services
• Send promotional offers (only with your consent)
• Prevent fraud and enhance security
• Comply with legal and regulatory requirements

3. Payment Security

All payments are processed through secure and encrypted third-party payment gateways. Shriza Groups Pvt. Ltd. does not store your debit/credit card details on its servers.

4. Sharing of Information

We may share your information with:

• Courier and shipping partners (for delivery of products)
• Payment processors (to complete transactions)
• IT and hosting service providers
• Legal authorities when required by law

We do not sell or rent your personal data to third parties.

5. Cookies & Tracking Technologies

• Maintain secure login sessions
• Remember shopping cart items
• Analyze traffic and improve performance
• Provide personalized product recommendations

You can manage cookies through your browser settings.

6. Data Security

We implement SSL encryption, secure servers, and access controls to protect your personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

You may have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Request details of stored data

To exercise these rights, contact us at support@shriza.com

8. Data Retention

We retain your personal information only as long as necessary to fulfill business, legal, warranty, and accounting requirements. After this period, data is securely deleted or anonymized.

9. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to manufacturer websites or third-party platforms. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Shriza Groups Pvt. Ltd.
Website: https://shriza.com/
Email: support@shriza.com