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Retrun -Refund Policy

At Shriza Groups Pvt. Ltd., we are committed to delivering high-quality electronics products and ensuring customer satisfaction. This Return & Refund Policy outlines the conditions under which returns, replacements, and refunds are processed for purchases made through https://shriza.com/.

1. Return Eligibility

You may request a return under the following conditions:

Important: Return requests must be raised within 48 hours of delivery. After this period, the product will be covered under manufacturer warranty (if applicable).

2. Items Not Eligible for Return

3. How to Request a Return

To initiate a return:

Our team will verify the request and respond within 2–3 business days. Approval is subject to inspection and policy guidelines.

4. Refund Policy

Refunds are processed under the following conditions:

Refunds will be credited to the original payment method. It may take 5–7 business days to reflect in your account, depending on your bank or payment provider.

5. Replacement Policy

If a product is defective or damaged upon arrival, we may offer a replacement instead of a refund, subject to stock availability.

6. Warranty Information

Most electronics products come with a manufacturer warranty. After the return window (48 hours), customers must contact the authorized service center for warranty claims.

7. Order Cancellation

8. Contact Information

For any return or refund queries, please contact:
Shriza Groups Pvt. Ltd.
Website: https://shriza.com/
Email: support@shriza.com